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MCD FULL TIME EMPLOYMENT OPPORTUNITIES:

Michigan Commercial Door Group, LLC. is a 24/7 full service door and dock equipment company, specializing in distribution, repair, service, testing and installation of all kinds of commercial, industrial, municipal and retail doors, hardware, loading docks and loading dock equipment.

 

Project Estimator

Job Description:

  • Project Estimator will prepare accurate, timely and competitive pricing for various repair, service and/or sales of Industrial/Commercial door, dock and related equipment and hardware.
  • Duties/Tasks:
  • Ability to accurately estimate the cost of materials, labor, equipment, hardware and subcontractors (if needed); ensuring all areas of an estimate are covered.
  • Ability to read blue prints and bid specifications for new construction projects.
  • Obtain bids from vendors and subcontractors (when needed) by specifying materials and application.
  • Assess jobsite to prepare time, cost, materials, and labor estimates.
  • Evaluate vendors, subcontractors and general contractors for pricing and selection.
  • Communicate effectively with contractors, vendors, sales team, technicians and service department.
  • Create and maintain a relevant database of subcontractors to utilize for projects when needed.
  • Confer with Service Department for purposes such as planning, organizing and scheduling work.
  • Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project.
  • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
  • Adhere to cost monitoring and reporting systems and procedures.
  • Continually grow and develop skills and product knowledge.

Qualifications and Skills Required:

  • Minimum (3) years’ experience working as an Estimator/Project Manager within the Commercial Door & Hardware Industry.
  • Ability to read architectural drawings and interpret job and produce specifications.
  • Strong working knowledge of Overhead, pedestrian, and automatic doors as well as loading docks and loading dock equipment.
  • Minimum (2) years’ purchasing experience with excellent negotiating skills.
  • Strong organizational, problem-solving, and communication skills.
  • Skilled in prioritizing workloads as is necessary due to changes in demands, deadlines, and lead times.
  • Superior customer service and interpersonal skills.
  • Excellent written and verbal skills.
  • Work on ladders for the purpose of thoroughly evaluating jobs.
  • Creative, positive, flexible and innovative team player.

 

 

 

 

Customer Service Associate

Qualifications and Skills Required:

  • A friendly and outgoing personality , with exceptional speaking abilities
  • Strong interpersonal skills that create true customer relationships
  • Ease of ability to demonstrate Kindness, Empathy, Optimism, Creativity, Curiosity, Teamwork, Patience, Attentiveness, by use of exceptional listening skills
  • Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Time Management Skills
  • Be skilled at reading people and their tones.

Job Responsibilities:

  • Servicing our customers by providing product and service information; resolving product and service problems, and ensuring our customers have a positive experience
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Participate in company trade shows, association events, and company hosted customer outings
  • Interacting with existing and new potential customers face to face, over the telephone, thru email in order to answer product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Knowledge of products and services associated with the commercial and industrial door, and material handling equipment industry are a plus, but not required. MCD is seeking individuals with exceptional customer service skills that can represent The Face of our Company.

 

Territory Sales Representative

Job Description:

  • MCD is seeking exceptional Territory Sales Representatives for territories in Southeastern Michigan.  Candidates must be creative, innovative, aggressive and have the ability to develop and maintain long term relationships with customers at all levels of an organization.

Experience in the commercial door industry is helpful but not necessary. Poduct training available for the right candidates.

 

All interested candidates please print off and fill out your application here and bring to our headquarters located at;

23010 E Industrial Drive, St. Clair Shores, MI. 48080.

You may also email your resume to   This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax to 248-629-1628. MCD is an equal opportunity employer.

Updated 10/21/15